Options
Optional Models
If you have an alternative model you'd like to use or test, it's
relatively straightforward for us to build and support that. Stratify includes
reports which allow comparison of multiple models run over multiple date ranges.
Referral Management
When used with Health-Analytics'
Referral Management system3,
referral rates can be analyzed with reference to patient risk segments.
Deployment
Our software and systems can be delivered in a number of configurations to
match different customer needs.
read more...
Customization
Our standard software has been designed to lead the field: it
should be all you need. If customers have specific requirements
to extend our products, our UK-based Professional Services people are ready to help.
Example projects include:
- Alternative Risk Scoring algorithms
Support
Health Analytics provides 24-hour support for our customers from our offices in Cambridge UK.
Support includes the following, where appropriate:
- Regular import, validation and scoring of GP
episode data. This is a largely automatic process.
- Monitoring system performance including machine loads, response times, and Model output.
- Ensuring that system users can review the latest model reports online.
- Providing email/ phone/ on-site support for the system as required.
- Product updates.
- Tracking changes to source data, for example
Read Codes
and
ICD10
codes etc.
- Managing user access and general user support issues
(PCT and
GPs).
- Monitoring and updates to cope with "non standard" GP codings as necessary.
- User training as required.
We need controlled remote access to our systems in order to be able to support them in a timely manner.
Where systems are running in PCT
data centres we typically negotiate limited VPN access to enable us to do this.